Personalised Pet Products
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Personalised Pet Products will replace any item you receive that is faulty providing we are contacted about the problem within seven days, and the item is returned to us. We will only pay for the postage of any incorrect order caused by us. We are not however obliged to refund or replace personalised items which have been ordered incorrectly, as a customised item once personalised cannot be resold. If you do have a problem though, please let us know straight away and we will do our utmost to help.

Yours Sincerely,
Ray Brydon.
Personalised Pet Products

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